Terms of Service

1. Contracting Entity

Studio 5 is a brand and trademark owned and operated by Bullquets Holdings LLC, a limited liability company organized under the laws of the State of Wyoming, United States ("the Company", "we", "us", "our"). All agreements, quotations, invoices and payments for services offered under the Studio 5 brand are entered into with and processed by Bullquets Holdings LLC. Registered address: 30 N Gould St Ste N, Sheridan, WY 82801, United States. Billing enquiries: billing@wearestudio5.com. Payments may appear on your bank or card statement as WEARESTUDIO5.COM or STUDIO5.

2. Parties and Agreement

These Terms of Service constitute a legally binding contract between Bullquets Holdings LLC, a limited liability company registered in the State of Wyoming, United States (“Company,” “we,” “us,” or “our”), and any individual or entity (“Client,” “you,” or “your”) who purchases, accesses, or uses the architectural visualization, interior design rendering, 2D technical drafting, or any related creative services offered by the Company. By placing an order, making a payment, or otherwise engaging the Company's services, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety.

3. Services

The Company provides photorealistic 3D architectural visualization, interior and exterior rendering, 2D floor plan drafting, and related design consultation services for residential and commercial projects. All services are delivered digitally as image files, technical drawings, or other specified formats. The Company does not provide licensed architectural, engineering, or construction services. All deliverables are visualization and presentation assets only and do not constitute construction documents, building permits, or professional architectural certifications of any kind.

4. Project Engagement and Scope

Each project engagement begins upon the Client's submission of a project brief and confirmation of the initial payment milestone. The scope of work, deliverables, revision rounds, and timeline are defined at the outset of each project through written communication via email or the Company's designated platform. Any scope additions or changes requested after project initiation are subject to additional fees and timeline adjustments, which must be agreed upon in writing before work proceeds. The Company reserves the right to decline any project or request at its sole discretion without obligation to provide a reason.

5. Payment Terms

All fees are quoted and invoiced in United States Dollars (USD) unless otherwise agreed in writing. Projects are structured on a milestone-based payment schedule. Work commences upon receipt of the first milestone payment. Subsequent milestones are due as specified in the project agreement. The Company reserves the right to pause or suspend work on any project where a payment milestone is overdue by more than five (5) business days. The Client is responsible for any transaction fees, currency conversion fees, or banking charges associated with their chosen payment method. All prices are exclusive of applicable taxes, which remain the sole responsibility of the Client in accordance with the laws of their jurisdiction.

6. Revisions

Each project tier includes a defined number of revision rounds as communicated at project initiation. A revision round is defined as a single consolidated set of feedback submitted in writing covering all requested changes at one time. Revisions must be submitted within fourteen (14) calendar days of each delivery. Failure to submit revisions within this period constitutes acceptance of the delivered work. Additional revision rounds beyond those included in the project scope are available at the Company's standard rate at the time of the request. Major directional changes, material changes to the brief, or scope expansions do not constitute revisions and will be quoted separately.

7. Deposits, Cancellations and Refunds

Projects are booked against a deposit invoiced at the outset. The deposit reserves studio capacity for the agreed production window and covers project setup and initial production. Remaining balances are invoiced against the milestones set out in the project proposal and fall due on delivery of each milestone.

The deposit is refundable in full if the Client cancels within 48 hours of payment and production has not yet begun. After that period, or once production has begun, whichever occurs first, the deposit is retained.

Where the Client cancels after production has begun, fees are due for all work completed up to the point of cancellation, assessed against the milestone schedule in the project proposal. The Company will provide the Client with a written statement of work completed and the corresponding fee. Where the Client disputes that assessment, the parties will seek to agree a figure in good faith before any further balance falls due.

Delivered work is licensed to the Client on receipt of full payment for the milestone under which it was produced.

Revision rounds included in each project are stated in the project proposal. Requests falling outside the agreed scope are quoted separately before work proceeds. Dissatisfaction with creative direction within the agreed scope is addressed through the included revision rounds.

Where the Client is a consumer resident in the United Kingdom or the European Union, the Client has the right to cancel within 14 days of entering into the agreement. Where the Client requests that production begin within that period, the Client acknowledges that the right to cancel is lost once the work is fully performed, and that fees are due for work carried out up to the point of cancellation.

Refund requests should be submitted in writing to billing@wearestudio5.com and will be acknowledged within five business days.

Where a payment dispute or chargeback is raised in respect of work that has been commenced or delivered, the Company will respond to the processor with the project record and evidence of work performed.

8. Intellectual Property and Ownership

Upon receipt of full payment for all project milestones, the Client is granted a non-exclusive, worldwide, perpetual license to use the delivered visual assets for their personal or business purposes, including but not limited to construction reference, marketing, social media, and presentations. The Company retains the right to display all delivered work in its portfolio, website, social media channels, and marketing materials unless the Client explicitly requests confidentiality in writing prior to project initiation. All underlying creative processes, 3D models, source files, software assets, templates, and proprietary techniques remain the exclusive intellectual property of Bullquets Holdings LLC at all times. Source files are not included in any delivery unless explicitly contracted and paid for separately.

9. Client Responsibilities

The Client is solely responsible for ensuring that all materials, references, floor plans, specifications, and information provided to the Company are accurate, complete, and legally authorized for use. The Client represents and warrants that they have all necessary rights, permissions, and authorizations for any reference materials, brand assets, product images, or third-party content submitted to the Company. The Company bears no liability for deliverables that deviate from the Client's vision due to incomplete, inaccurate, or misleading brief information.

10. Confidentiality

Both parties agree to treat as confidential any non-public information shared in connection with a project. The Company will not disclose Client project details, personal information, or proprietary design information to any third party except as required by law or as necessary to perform the contracted services using vetted third-party collaborators bound by equivalent confidentiality obligations.

11. Limitation of Liability

To the fullest extent permitted by applicable law, the Company's total liability to the Client for any claim arising out of or related to these Terms or the services provided shall not exceed the total amount paid by the Client for the specific project giving rise to the claim. In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profit, loss of business opportunity, or reputational harm, regardless of whether such damages were foreseeable or the Company had been advised of their possibility.

12. Indemnification

The Client agrees to indemnify, defend, and hold harmless Bullquets Holdings LLC, its members, managers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to the Client's use of the delivered work, the Client's breach of this Agreement, or the Client's violation of any applicable law or third-party rights.

13. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any dispute, claim, or controversy arising out of or relating to this Agreement that cannot be resolved through good-faith negotiation shall be submitted to binding arbitration in Wyoming in accordance with the rules of the American Arbitration Association. The prevailing party in any such arbitration shall be entitled to recover reasonable legal fees and costs. Nothing in this clause prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction.

14. Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations under this Agreement resulting from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, government action, internet or infrastructure outages, or pandemic-related disruptions.

15. Modifications

The Company reserves the right to update or modify these Terms at any time. Changes will be posted to the website with a revised effective date. Continued use of the Company's services following notice of such changes constitutes acceptance of the revised Terms. For ongoing projects at the time of any modification, the Terms in effect at the time of project initiation shall govern unless the Client explicitly agrees to the updated Terms.

16. Severability

If any provision of this Agreement is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

This Agreement, together with any project-specific written communications, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior negotiations, representations, warranties, or understandings of any kind.