Privacy Policy
Effective Date: June 6, 2026 · Last Updated: June 6, 2026
1. Introduction
Bullquets Holdings LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of all individuals who interact with our website and services. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and your rights in relation to it. This Policy applies to all visitors, prospective clients, and current clients of the Company globally, including individuals located in the United States, United Kingdom, Canada, the European Economic Area, and the Middle East.
2. Data We Collect
We may collect the following categories of personal data: identity data (name, company name); contact data (email address, phone number, mailing address); project data (floor plans, property details, design preferences, reference images submitted for project purposes); financial data (payment records, transaction references (note: we do not store full card numbers or banking credentials directly)); technical data (IP address, browser type, device information, pages visited, time on site); and communications data (emails, messages, and any correspondence exchanged with the Company).
3. How We Collect Data
We collect data directly from you when you submit a project inquiry, place an order, communicate with us via email or messaging platforms, or navigate our website. We may also receive data from payment processors, third-party platforms used to facilitate project delivery, and analytics tools used to understand website usage.
4. How We Use Your Data
We use your personal data to deliver and manage contracted services; process payments and manage billing; communicate about project progress, revisions, and deliveries; improve our services and website experience; comply with legal obligations; and, with your consent, to send relevant updates about our services. We do not sell, rent, or trade your personal data to any third party for marketing purposes.
5. Legal Basis for Processing
For clients in the European Economic Area and United Kingdom, we process personal data on the following legal bases: performance of a contract (to deliver services you have engaged us for); compliance with legal obligations; legitimate interests (to operate and improve our business where those interests are not overridden by your rights); and consent where explicitly obtained.
6. Data Sharing
We may share your data with trusted third-party service providers strictly as necessary to deliver our services, including cloud storage providers, payment processors, project management platforms, and vetted design collaborators. All third parties are contractually required to handle your data in accordance with applicable privacy laws. We do not share your data with advertisers. We may disclose your data if required by law, court order, or regulatory authority.
7. International Data Transfers
As a company serving clients globally, your data may be transferred to and processed in countries outside your own, including the United States. Where such transfers occur, we implement appropriate safeguards including standard contractual clauses or equivalent mechanisms to ensure your data is protected to a standard consistent with applicable law.
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Project files and communications are typically retained for a minimum of five (5) years following project completion. You may request earlier deletion subject to our legal obligations.
9. Your Rights
Depending on your jurisdiction, you may have the right to access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; request portability of your data; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at hello@wearestudio5.com. We will respond within the timeframe required by applicable law.
10. Cookies and Tracking
Our website may use cookies and similar technologies to analyze traffic, remember preferences, and improve user experience. You may control cookie settings through your browser. We do not use cookies to serve third-party advertising.
11. Security
We implement commercially reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us at hello@wearestudio5.com immediately for prompt deletion.
13. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via our website with a revised effective date. Your continued use of our services after such changes constitutes acceptance of the updated Policy.
Contact: hello@wearestudio5.com